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On a scale of 1 -5 with 5 being the best possible score and 1 needing improvement, please rate the following:
1. Was the initial contact person courteous and proficient in their knowledge?12345
2. How well did the technician keep you informed of arrival times and what to expect? 12345
3. Did our employees answer all of your questions and resolve any issues?12345
4. Overall, how was your experience with our company?12345
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